There are two ways to pay for orders in the ordering portal: bank transfer (ACH) or credit/debit card. Both payment methods can be added directly from your account dashboard.
Where do I add or manage my payment methods?
To manage your payment methods, go to your Dashboard and look at the Quick Links section on the left side. From there you’ll see two options:
ACH Setup
My Saved Cards
These options allow you to securely add and manage your payment methods for your account.
How do I pay using a bank account (ACH)?
If you prefer to pay directly from your bank account, select ACH Setup from the Quick Links menu. This allows you to connect your bank account securely.
One of the main advantages of using ACH is that there are zero processing fees when paying this way. Many customers choose this option to avoid card transaction fees.
Can I pay with a credit or debit card?
Yes. You can add a credit or debit card by going to My Saved Cards from the Quick Links menu on your dashboard.
From there, you can add and store multiple cards on your account for future purchases.
*Note that there will be a 3% processing fee when using a card.
How many cards can I save on my account?
You can save up to 10 cards on a single account. This can be helpful if your organization uses different cards for different departments or purchases.
Are saved cards tied to my individual login?
No. When you add a card to the account, it is saved at the clinic or organization level, not just your individual login.
This means other authorized users on the same account will be able to access and use those saved cards when placing orders.
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